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9 Ways You Can Talk to Customers on Facebook

Did you know there is more than one way to talk to customers on Facebook? Business Pages are the most common and usually the first thing we recommend you set up for your business, but there are several other ways you can communicate with potential and existing customers on [...]

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Should I Start a Facebook Messenger Room, or a Group?

Several people have asked me what the difference is between a Facebook Messenger Room and a Facebook Group, if both are for sharing thoughts and questions with like-minded people. While both features of Facebook can be used for similar purposes, the main difference is in the delivery of the [...]

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7 Simple Ideas for Increasing Engagement in a Facebook Group

Recently a friend of mine added me to a short-term Facebook Group that existed to fundraise for a cause close to her heart. The premise of the group was to promote product sales with the profits donated to a specific charity. Normally I hate it when people add me [...]