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5 Ways You Can Talk to Customers on Instagram

Did you know there is more than one way to talk to customers on Instagram? Believe it or not, it's not all about the one photo and amazing description with 30 hashtags. That used to be the only thing Instagram had...then Facebook bought it and started adding features. Instagram [...]

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How to Manage a Facebook Messenger Room

Facebook Messenger Rooms are a great way to communicate with people you may not otherwise be connected to on Facebook, but there are some pitfalls awaiting those who choose to open and manage a room. Recently I opened the Social Media Halifax room (click to join) to give small [...]

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When’s the Best Time to Post? Here’s the Definitive Answer

Google returns over 943 million results when you search for "What is the best time to post". Over 943 MILLION! WHEEEEEE-EW. That's a lot of people, writing a lot of opinions on when the best time to post your content is on social media. Every article uses a different [...]

Social Media Strategy: Giving it all away for free on your blog

Often when I talk to new business owners about their social media strategy, or with experienced business owners who are new to social media marketing, I suggest they start a blog, write an ebook, create a list of tips, or develop a free giveaway for customers. Sometimes the business [...]

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Winning Week: How Grateful is Halifax?

Every once in a while a local business here in Halifax catches my eye with something they're doing on social media. Whether it's a timely Facebook post, or a humorous tweet, there are definitely lots of great examples of Halifax businesses winning at social media. It's not something that [...]

35 Ways to Promote Your Social Media Profiles

35 Ways to Promote Your Social Media Profiles

You've started a new business and now it's time to let people know about it. Social media is likely the first thing you're thinking about these days. Once you have the social media profiles set up how do you let people know where to find you? I've updated an [...]

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Facebook Business Page: Common Gaps by Small Businesses

For all those who are just now joining the social media revolution, and for those who are taking a business into the social realm for the first time, here are a few things to check out to make the most of the opportunity you have on Facebook.