One in five Canadians and one in four Americans have a disability. A disability isn’t always negative, but our environments make it challenging for everyone to enjoy the same resources. This week is National Accessibility Week (May 30-Jue 5, 2021) so I’m using this space to talk to small businesses about improving the accessibility of their social media and online marketing.
In most marketing models, your website is the heart of your business and social media is the arteries bringing lifeblood to it. Social media spreads the word about your website and encourages people to come and read what you’ve written, or check out your products. We often think of social media as standing alone in this but really, if you want want to be efficient, you need to set up your website for social media success, too.
As your business grows you might consider outsourcing social media management to save yourself some time. It is imperative you practice safe sharing when it comes to your social media profiles. Giving your password to a virtual assistant can backfire on some networks, and if everyone is logging into one account it can become impossible to tell who posted what when there is an issue.
A few weeks ago I received a text message from a small business owner I had met a few times, but didn’t know all that well. She was feeling overwhelmed and under-educated about social media and wanted to know if I would take her on as a management client. She has an amazing line of natural, locally made beauty products and was in the process of scaling up her business. However, she had a backlog of products she was feeling pressured to sell and because her time was being spent on the scaling of the business, she hadn’t had anyone looking after the social media marketing for a while. Her content would be easy…she has goats! Goats are the new cats on social media.
Social media is time-consuming. It’s as much art as it is technology. It’s new and complex and frustrating. Every business owner feels that way at some time or another. When I’m coaching clients I try to encourage patience, long-term visioning and planning. Some people take longer than others to join me in this position.
“I’m looking for a loophole, a quick fix, the easy way to do this,” one person said to me.
Here are my thoughts on that view of social media.