Ways to Use Social Media for Market Research
Ever eavesdropped on a conversation at a café and actually learned something new? Monitoring social media is the digital equivalent. Listen to what your customers are saying about your brand—or even better, your competitors. Monitoring tools like Sprout Social, or even simple Google Alerts, can help you keep tabs on customer sentiment and emerging trends. It’s like having a crystal ball, but less mystical and more data-driven.