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9 Ways You Can Talk to Customers on Facebook

Did you know there is more than one way to talk to customers on Facebook? Business Pages are the most common and usually the first thing we recommend you set up for your business, but there are several other ways you can communicate with potential and existing customers on the platform. Here’s a breakdown of the different Facebook venues you can take advantage of for your business.

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Top 10 Etiquette Rules for Facebook Events

Facebook events are a great way to spread the word about your in-person and virtual events. Putting your information up and allowing your fans to show their interest and share the event, exposes you to a whole new audience that may not have had access to your information before. However, like Facebook Groups, there are some unwritten rules your fans and friends wish you would follow, whether you are on the organizing or the attending side. It really will make everyone happier.

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Social Media Marketing World 2015: Top 10 Takeaways

Not only were many of the world’s biggest and brightest thought leaders from the social media and digital industries present (Guy Kawasaki, Mari Smith, CS Penn, Marcus Sheridan, Jay Baer, Chris Brogan, and so on, and so on), they were accessible, approachable and helpful. I attended sessions on Facebook Advertising, Instagram, Pinterest, marketing, blogging, SEO and more. I am rejuvenated and raring to go.

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Social Media Myths Busted

I have come to understand that you only understand that which you have an express interest in understanding. Thus, I do not understand quantum physics, the legal aspects of a corporate takeover, or dog people (Cats rule, dogs drool. #SorryNotSorry). Similarly, many small business owners simply do not have the express interest in truly understanding the complexities of social media. Some simply want it to bring in the money and others just want someone else to handle it. This leads to a lot of misunderstanding about social media in general. Here are some of my favourite social media myths.

12 Pages to Follow for Social Media Advice

11 Great Facebook Pages to Follow for Social Media Advice

So maybe you haven’t quite made it to Twitter yet and yesterday’s post listing 12 great Halifax Twitter accounts to follow wasn’t the best fit for you. Today’s post is all about Facebook. Whether you’re looking for local pages to follow (AHEM Twirp Communications), or sources of social media information, there is something for everyone on Facebook. Here are some great Pages to get you started.

Social Media Strategy for anti-heroes promotional graphic with logo and photo of Anita Kirkbride, the facilitator. Features: self-paced, online, focuses on you, not one-size-fits-all. Click for more information.

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Necessary

Navigate the website, navigate the store

WordPress, Woocommerce, Jetpack

Advertising

advertising

Facebook, Twitter
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Twitter personalization

Analytics

To track traffic and usage data

Google
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Google

Communication

opt-in, emails

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